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How it Works:
Step 1: Select the TP20 package you wish to purchase from the list below.
Step 2: Locate the serial number on your current TP2 and enter this number in the field above the ADD TO CART button. (You must enter the serial number before adding the item to your shopping cart).
Step 3: Add to Cart and complete the purchase.
Step 4: In one to two business days, our sales department will email you an RGA (Return Goods Authorization) number.
Step 5: Carefully package the TP2 for shipment. Mark the RGA number on the shipping documents. Please be sure to only send the touch probe itself and no accessories such as styli. You are responsible for the expenses related to shipping the unit to Renishaw and for the shipping costs of the replacement TP20 kit.
You will find the address to return your TP2 on the right-side of this page.
Step 6: Your replacement TP20 will be shipped directly from Renishaw to your address. Upon receipt, inspect the items and install on your machine.
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